MANAGING OPERATIONS

DURATION:

One day

TARGET AUDIENCE:

This interactive workshop is intended to help develop the management skills and knowledge of  Managers in Small Businesses

OBJECTIVES:

Gain an awareness of the processes that organisations apply to deliver their goods and services

CONTENT:

• Operating systems
• Inputs and outputs and adding value
• Conversion processes
• Seeing each other as internal customers in the operational process
• Internal customer contracts

PRE-COURSE ACTIVITY:

None

DATE & VENUE:

1^st November 2007 Fort William
Video link to Mallaig, Kinlochleven, Sunart, Kilchoan

TIME:

9.30am – 4.30pm

COST:

£100 + VAT

e-Mail bookings@lbds.co.uk        Telephone: 01397 874874